Before you make the switch to buy electricity from a retailer, here’s what you need to consider as a residential consumer. Click on each step in the infographic below to find out more.

  • Click on each step in the infographic to find out more. 
  • Before you sign up, remember to read the consumer advisory for residential consumers. 

Step 1: Decide on a Price Plan

There are 3 standard price plans that you can choose from:
a. Fixed Price Plan
b. Discount Off the Regulated Tariff Plan
c. Peak and Off-peak Plan

Visit to compare the standard price plans offered by retailers.

a. Fixed Price Plan

Pay a fixed rate (e.g. 20 cents/kWh) for electricity throughout your contract duration. However, the rate may be higher or lower than the regulated tariff during the contract duration as the regulated tariff is reviewed every quarter.

Here's how the regulated tariff has changed over the last 3 years. The tariff is reviewed every quarter, and is regulated by the Energy Market Authority (EMA) to reflect the actual cost of electricity.

b. Discount Off the Regulated Tariff Plan

Enjoy a discount off the prevailing regulated tariff (e.g. 5%) throughout your contract duration. The rate will change according to the quarterly tariff revision. The regulated tariff is reviewed by SP Group quarterly, and approved by EMA. 

c. Peak and Off-peak Plan

Enjoy different rates during different periods (e.g. 25 cents/kWh for peak period, from 8am to 8pm; 15 cents/kWh for off-peak period, from 8pm to 8am). Check with your retailer on the peak and off-peak timings.

Retailers may also offer incentives as well as bundled services and products as part of their standard price plans.

Retailers may also offer non-standard price plans, such as price plans which are indexed to the half-hourly Uniform Singapore Electricity Price or oil prices. Please speak to your retailer if you wish to find out more about such plans.

Billing Arrangements

Retailer may either bill you directly or via SP Group. Your billing arrangement will depend on the retailer whom you choose.

If your retailer bills you directly If your retailer bills you via SP Group

You will receive two bills.

One bill is from your retailer for your electricity charges. You may need to set up new GIRO or credit card arrangements to pay for your electricity bill if necessary.

The other bill is from SP Group for your non-electricity charges (water, town gas, refuse collection).
There will be no change to your current utility billing arrangement.

You will continue to receive one bill from SP Group for both electricity and non-electricity charges.

Step 2: Choose the Type of Electricity Meter

You are currently using a cumulative electricity meter, which is read once every two months. 

If you choose the Fixed Price Plan or Discount Off the Regulated Tariff Plan, you may not need an advanced meter (also known as a smart meter). You can continue to use your existing meter.

If you choose a Peak and Off-peak Plan, you may consider installing an advanced meter for tracking your electricity consumption every half-hour. A meter installation fee of $40 (before GST) may apply.

Step 3: Sign Up

Ask your retailer for a Fact Sheet which summarises the key information of your selected price plan. Read through the contractual terms before signing the contract. 

Your latest meter reading is required to make the switch. Your retailer will advise you on how and when to submit your meter reading. Alternatively, SP Group will estimate it for you.

Before you sign up, remember to read the consumer advisory for residential consumers.

Your contract can start as early as 5 business days after your retailer informs SP Group to make the switch.

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