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Our Energy Story

Overview

Discover how the Singapore Energy Story sets the vision towards a net-zero energy future.

Energy Supply

Gain insights into the four switches that power Singapore’s economy and our daily lives.

Energy Demand

Discover ways to enhance energy efficiency and lower your carbon footprint.

Energy Grid

Explore how EMA ensures a reliable and secure energy supply for everyone.

Energy Market Landscape

Learn about the intricacies of Singapore’s energy market structure and operations.

Consumer Information

Electricity

Get tips on buying electricity and protecting your family from electrical hazards.

Gas

Learn about purchasing gas and safeguarding your family against gas hazards.

Solar

Access information on installing solar panels at your home and selling excess electricity to the national grid.

Regulations & Licences

Regulations

Stay up-to-date with the latest regulations, policies and frameworks governing the energy sector.

Licences

Learn about the licences that EMA issues to different stakeholders in the energy sector.

Regulatory Publications

Read about the Codes of Practice and Circulars that EMA publishes to regulate the energy sector.

Partnerships

Calls for Proposal

Collaborate with EMA in co-creating innovative solutions for the energy sector.

Consultations

Give your comments and feedback on EMA’s policies and regulations.

R&D Partnerships

Discover how EMA works with stakeholders to catalyse new and innovative digital technologies.

Talent Development

Learn about EMA’s efforts in nurturing talent and cultivate interest in the energy sector.

Welcome to EMA's website. We would love to have your valuable feedback.

Contact Us

We are here to assist you! Select your category of enquiry to reach the right team.

Need Help?

Find quick answers to your queries in our Frequently Asked Questions section.

Write to Us

Send your enquiries or feedback to EMA via our online form.

Speak With Us

 

General Enquiries

In line with our efforts to continuously improve our helpline services, conversations over the hotline may be recorded for our quality monitoring and coaching purposes.

General Enquiries Hotline: (+65) 6835 8000

Operating hours: 8.00am to 5.30pm, Mondays to Fridays. Closed on Weekends and Public Holidays.

 

Feedback to Quality Service Manager

Reach out to us to share your feedback and compliments on our service quality.

Quality Service Manager Line: 1800 734 9177*

Operating hours: 8.00am to 5.30pm, Mondays to Fridays. Closed on Weekends and Public Holidays.


* Airtime charges may be imposed by service providers for mobile calls made to 1800 local toll-free numbers.

Whistleblowing

We are committed to promoting transparency, integrity, and accountability within the energy industry.

To uphold these values and ensure the fair and efficient functioning of the energy market, we have adopted a whistleblowing framework that provides a platform for you to report any concerns that you may have concerning any wrongdoing involving EMA's employees and/or Licensees or Grantees.

Visit this page to find out more about our whistleblowing framework.

Locate Us

Address

  • 991G Alexandra Road #01-29

    Singapore 119975

  • View Map

Operating Hours

  • Mondays to Fridays (8.00am to 5.30pm)

    Closed on Weekends and Public Holidays

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