Codes of Practice

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Under the Electricity Act, EMA may issue codes of practice for the regulation of activities and conduct in the electricity industry. The following codes of practice have been issue by the EMA.

Market Support Services Code

The code of practice sets forth the minimum standards of performance, which the service provider has to adhere to when carrying out its operations. It also spells out the rights and obligations of the retail licensee, generation licensee, transmission licensee, and the contestable consumer in respect of the market support services. Amendments are expected from time to time and changes will be made know via our website.

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Metering Code

The code of practice sets out the rights and obligations of the metering service providers and metered entities. It also lays out the technical specifications for meter installations and equipment. Amendments and revisions are expected from time to time and changes will be made known via website.  

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Code of Conduct for Retail Electricity Licensees

The Code of practice sets out the minimum standards of performance in which the retail electricity licensees have to adhere to. These are specific requirements, which apply to retailing activities directed at small consumers.

Transmission Code

The code of practice sets the minimum conditions which the Transmission Licensee must meet in carrying out its obligations to provide transmission services and to provide non-discriminatory access to the Transmission Licensee's transmission system. It spells out the rights and obligations of the Transmission Licensee in providing transmission services, together with the rights and obligations of the users of transmission services. It also lays out the technical requirements for those who are connected to the transmission system. Amendments and revisions are expected from time to time and any major changes will be made known via our website.

Regulated Supply Service Code

The code of practice sets forth the minimum standards of performance, which a Market Support Services Licensee (MSSL) is required to adhere when carrying out its operations to supply and sell electricity as well as provide other associated market support services to non-contestable consumers. It also sets out the rights and obligations of the MSSL and a non-contestable consumer with respect to the regulated supply service.