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Home > About Us > Our Profile
 
Our Profile
 
 
 
The Energy Market Authority (EMA) promotes competition in the electricity and piped gas industry and maintains the security and reliability of the power system. Formed on 1st April 2001, EMA is a statutory board under the Ministry of Trade and Industry that regulates the electricity and gas industry and district cooling services in designated areas.
 
Our Vision
 
To be a dynamic and cohesive organisation proactively promoting a competitive and reliable energy industry.
 
Our Mission
 
Think Ahead, Change Today -
Forging a competitive and secure energy industry for our economy.
 
Our Values
 
  • We proactively strive to exceed consumers' expectations.
  • We instill public confidence.
  • We work in partnership with the Industry.
  • We foster a culture of learning, participation, excellence and innovation.
  • We work as a family, providing a caring and positive environment that will motivate and develop our staff to realise their potential.
  • We take pride in our work.
     
    Our Goals
     
  • To forge a competitive market.
  • To promote high quality performance in the industry.
  • To nurture a progressive industry.
  • To maintain a secure and reliable energy system.
  • To safeguard consumers' interests.
  • To achieve organisational excellence.
  •