Buying From A Retailer
Making the Switch
Before buying electricity from a retailer, non-residential consumers can check out this infographic below on the things to consider.
Visit the Open Electricity Market website or refer to the links below for more information:
What Happens If My Retailer Has Exited the Market?
Your electricity supply will not be disrupted should your
retailer exit the electricity market. This is because SP Group will continue to
operate the national power grid and deliver electricity to everyone. EMA will
work closely with these retailers to ensure a smooth transition for affected
not need to pay any early termination charges. Your retailer will also refund
the balance of your security deposit after outstanding charges have been
Here's what you need to know if your retailer has exited the market
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