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Our Energy Story

Overview

Discover how the Singapore Energy Story sets the vision towards a net-zero energy future.

Energy Supply

Gain insights into the four switches that power Singapore’s economy and our daily lives.

Energy Demand

Discover ways to enhance energy efficiency and lower your carbon footprint.

Energy Grid

Explore how EMA ensures a reliable and secure energy supply for everyone.

Energy Market Landscape

Learn about the intricacies of Singapore’s energy market structure and operations.

Regulations & Licences

Regulations

Stay up-to-date with the latest regulations, policies and frameworks governing the energy sector.

Licences

Learn about the licences that EMA issues to different stakeholders in the energy sector.

Regulatory Publications

Read about the Codes of Practice and Circulars that EMA publishes to regulate the energy sector.

Partnerships

Calls for Proposal

Collaborate with EMA in co-creating innovative solutions for the energy sector.

Consultations

Give your comments and feedback on EMA’s policies and regulations.

R&D Engagements

Discover how EMA works with stakeholders to catalyse new and innovative digital technologies.

Talent Development

Learn about EMA’s efforts in nurturing talent and cultivate interest in the energy sector.

Whistleblowing

EMA’s whistleblowing framework seeks to:

  • provide a channel for you to report, in good faith, information concerning any wrongdoing committed by any EMA staff and/or its Licensees or Grantees funded directly by EMA;

  • ensure that these reports are addressed in an appropriate and timely fashion;

  • ensure that whistleblowers are treated fairly and protected from reprisal; and

  • safeguard the public’s interest and build trust in the organisation

You may report any wrongdoings formally in writing if you have sufficient grounds to believe that it has been committed.

What Not to Report via EMA's Whistleblowing Channel

  • Consumer safety, electrical and supply installation issues
  • Licensing matters relating to industry players and electrical workers
  • Any other general feedback on EMA that does not relate to wrongdoing committed by EMA staff and/or its licensees or grantees funded directly by EMA

For these issues, please submit your feedback to EMA’s General Enquiry form.

What to Report via EMA's Whistleblowing Channel

Incidents of wrongdoing committed by EMA staff and/or its licensees or grantees funded directly by EMA including:

Fraud

  • Deliberately including false or incorrect information in the preparation, evaluation, review, audit of financial accounts and records
  • Stealing of cash, assets and data
  • Reimbursement of fictitious or inflated claims
  • Payment made for false or forged invoices

Other malpractice or unethical conduct

  • Failure to observe legal obligations
  • Endangering the health or safety of persons or the environment
  • Financial and non-financial administrative malpractice, e.g. not observing proper tender procedures
  • Inappropriate conduct or unethical behaviour, which includes but not limited to, workplace harassment
  • Wilful suppression or concealment of relevant information relating to wrongful practices

Reporting Channels

Information to be Provided

Details to be provided in the report should include:

  • Name(s) and designation(s) of employees and companies involved
  • Date and detailed description of the wrongdoing
  • Any other pertinent information and/or supporting documents relevant to the case

We encourage whistleblowers to come forward and provide their names and contact numbers to facilitate investigations. While an anonymous report will not automatically be disregarded, EMA’s ability to follow up with the alleged incident may be limited as we are unable to seek clarification, if any. Anonymous reports would be investigated only if there are sufficient accompanying facts and evidence.