Our Energy Story

Overview

Discover how the Singapore Energy Story sets the vision towards a net-zero energy future.

Energy Supply

Gain insights into the four switches that power Singapore’s economy and our daily lives.

Energy Demand

Discover ways to enhance energy efficiency and lower your carbon footprint.

Energy Grid

Explore how EMA ensures a reliable and secure energy supply for everyone.

Energy Market Landscape

Learn about the intricacies of Singapore’s energy market structure and operations.

Regulations & Licences

Regulations

Stay up-to-date with the latest regulations, policies and frameworks governing the energy sector.

Licences

Learn about the licences that EMA issues to different stakeholders in the energy sector.

Regulatory Publications

Read about the Codes of Practice and Circulars that EMA publishes to regulate the energy sector.

Partnerships

Calls for Proposal

Collaborate with EMA in co-creating innovative solutions for the energy sector.

Consultations

Give your comments and feedback on EMA’s policies and regulations.

R&D Engagements

Discover how EMA works with stakeholders to catalyse new and innovative digital technologies.

Talent Development

Learn about EMA’s efforts in nurturing talent and cultivate interest in the energy sector.

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Amendments to the Code of Conduct for Retail Electricity Licensees

Industry Sector:

Decision

At the close of consultation on 15 Oct 2018, EMA received feedback from Hyflux Energy Pte Ltd, ISwitch Pte Ltd, Keppel Electric Pte Ltd, Ohm Energy Pte Ltd, PacificLight Energy Pte Ltd, Sembcorp Power Pte Ltd, Seraya Energy Pte Ltd, Singnet Pte Ltd, SP Services Ltd, Tuas Power Supply Pte Ltd. 

Taking into account the feedback received, EMA has decided to modify the Code as set out in Annex B. The modified Code (in Annex C) will take effect on 1 Nov 2018.

Update

The consultation has closed for comments.

Consultation

Since 2001, the Energy Market Authority (“EMA”) has progressively opened the retail electricity market to competition. EMA will be launching the Open Electricity Market (“OEM”) to allow OEM consumers, specifically (a) business consumers with an average monthly consumption of less than 2,000 kWh and (b) residentialconsumers, to have the choice to buy electricity from retailers based on price plans that best meet their needs.

On 1 Apr 2018, EMA commenced the soft launch of the Open Electricity Market(“OEM”) in Jurong for business and residential consumers at premises with postal codes starting with 60, 61, 62, 63 and 64. EMA will be extending OEM to the rest of Singapore (“Full Launch”) to allow the remaining 1.3 million accounts, mainly residential consumers, to enjoy the same choice and flexibility in their electricity purchase options. In view of the OEM Full Launch, EMA has reviewed in consultation with the stakeholders to further enhance the policy framework and measures for consumer protection. 

EMA would like to invite comments and feedback on the modifications to ensurethat they are clear and aligned with the enhanced policy framework and measures for the OEM.

Submit Responses

Please provide your written feedback no later than 15 Oct 2018 using thetemplate in Annex D and submit via email to ema_mdsd@ema.gov.sg. 

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