Market Support Services
SP Services Ltd, as the Market Support
Services Licensee (MSSL), provides services such as the settlement of bills,
meter reading and data management, as well as customer transfer services for
contestable consumers who switch from one electricity retailer to another. For contestable
consumers who have not appointed an electricity retailer, the MSSL facilitates
access to the National Electricity Market of Singapore. The MSSL also supplies
electricity to non-contestable consumers.
In addition to its market support services
functions, SP Services also provides billing and payment collection of charges
for use of the electricity transmission system on behalf of the Transmission
EMA sets stringent performance standards
for SP Services, which includes reliability of supply, customer contact and
metering services, because of the critical role it plays in the industry.
View existing licensee
Back to Top