29 Jul 2019
ST published EMA's reply to a forum letter on the U-Save rebate disbursement process for those buying electricity from a retailer.
08 Apr 2019
EMA explains the safeguards in place for consumers
03 Apr 2019
EMA clarified the claim that Hyflux’s financial problems were caused by “an unexpected domestic policy change”.
16 Mar 2019
EMA explained some of the safeguards that are put in place to protect consumers in the Open Electricity Market.
04 Mar 2019
EMA replied to Dr Jimmy Chih-Hsien Peng's letter, explaining how the Open Electricity Market benefits the consumers.
23 Jan 2019
EMA replied to writer Albert Tang's query which explained how retailers could offer rates that are lower than the regulated tariff.
14 Jan 2019
EMA explained that the Open Electricity Market aims to give consumers more choices when buying electricity. It is not compulsory for consumers to switch and there is no deadline for switching. Those who had switched pay an electricity rate which is on average about 20 per cent lower than the regulated tariff.
12 Jan 2019
ST carried replies by both EMA and Senoko Energy on a separate forum letter asking that electricity retailers comply with the Personal Data Protection Act (PDPA). EMA’s reply highlighted that it has reminded all electricity retailers to comply with the PDPA.
06 Oct 2018
EMA replied to Paul Chan Poh Hoi's letter to explain that the Open Electricity Market provides consumers with more choices when buying electricity. There will be no disruption to electricity supply if a retailer ceases operations.
01 Oct 2018
The Open Electricity Market will provide consumers with more choices when buying electricity. We recognise that not everyone may wish to switch to a retailer. Hence it is not compulsory to switch and there is no deadline.
20 Apr 2018
The Open Electricity Market gives consumers more choices and flexibility in their electricity purchases. This will incentivise the electricity retailers to offer more competitive pricing and innovative offers.
12 Apr 2018
EMA regulates the energy sector to protect the interests of Singapore consumers. EMA also safeguards reliable energy supply to Singapore consumers and promotes effective competition in the energy market.
16 Nov 2017
EMA's and NEA's joint reply on raising greater public awareness on the environmental impact of excessive electricity consumption
19 Mar 2017
EMA's response to ST's forum letter on ways to produce cheaper electricity
13 Mar 2017
EMA's response to Today's forum letter on Fast-track launch of meter giving real-time water data
03 Nov 2016
EMA's response to ST forum letters on full retail competition and smart meter
30 Jun 2016
EMA replied to Mr Darren Chan's letter highlighting that theft of utilities will not be tolerated
28 Oct 2014
EMA replied to Mr Narayana Narayana's letter in Today explaining the methodology for setting the electricity tariff.