Replies to Forum Letters

Transition towards Cleaner Energy - a Collective Effort

30 Nov 2019

EMA explains the Government's efforts to scale up solar adoption.

Advanced Electricity Meters for All Homes in Next Five Years

26 Nov 2019

EMA highlights the advanced meters initiative

How U-Save Rebates are Used to Offset Power Bills

29 Jul 2019

ST published EMA's reply to a forum letter on the U-Save rebate disbursement process for those buying electricity from a retailer.

Electricity retailers must adhere to EMA's code of conduct

08 Apr 2019

EMA explains the safeguards in place for consumers

Investments in power generation are commercial decisions

03 Apr 2019

EMA clarified the claim that Hyflux’s financial problems were caused by “an unexpected domestic policy change”.

Open Electricity Market Encourages Competition and Innovation

16 Mar 2019

EMA explained some of the safeguards that are put in place to protect consumers in the Open Electricity Market.

Open Electricity Market Benefits Consumers with Choice and Flexibility

04 Mar 2019

EMA replied to Dr Jimmy Chih-Hsien Peng's letter, explaining how the Open Electricity Market benefits the consumers.

Why Electricity Retailers' Rates are Better

23 Jan 2019

EMA replied to writer Albert Tang's query which explained how retailers could offer rates that are lower than the regulated tariff.

Existing measures protect consumers in Open Electricity Market

17 Jan 2019

Open Electricity Market gives consumers choice

14 Jan 2019

EMA explained that the Open Electricity Market aims to give consumers more choices when buying electricity. It is not compulsory for consumers to switch and there is no deadline for switching. Those who had switched pay an electricity rate which is on average about 20 per cent lower than the regulated tariff.